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FAQ

• How to use this app?

  • Pass2word is an app for organizing your account/password information.
    When the user runs this app for the first time, there is a blank list as there is no account/password saved in the app yet. User can click the "+" symbol button on the right top corner to add new accounts' information into the system, then later a complete list with accounts/passwords and icons/photos are displayed.
    Later user can search/edit/delete/duplicate/Email the account/password information or open the account associated URL without quitting the app.

• How to search to find the specific account/password?

  • A search bar can be found on the top of "All Account" screen.
    The search will be performed against AccountName, Username, Password or URL.

• Can I email an account right from the App?

  • Yes, you can email an account by selecting "Action" -> "Email Account" in account detail screen.

• The app keeps telling me that there is no file to transfer when I have attached a file in iTunes. What file does this app need?

  • The data management is used for synchronize/share data between devices, the file type will be only .zip archive. For instance, you can export your current accounts first and then use the generated zip file as the source for import data then you will notice the number of accounts is changed from the accounts list after the import.
    For more information about "iTune File Sharing", please refer to this document: https://support.apple.com/kb/ht4094.

• How do I transfer my accounts/password to another device?

  • For "Pass2word", there are two ways to share or transfer data between different devices. One is through iTune File Sharing, the other is through Email.
    
    Here are the steps for transferring accounts data between devices (or from Lite to Full version) using iTune File Sharing:

    • 1. Connect your iOS device to your computer using the included Dock Connector to USB cable;
      
    • 2. Launch iTunes 9.1 or later on your computer;
    • 3. Select your iOS device from the Devices section of iTunes;
      
    • 4. Click the Apps tab and scroll down to the bottom of the page. Then click the app "Pass2word".;
      Note: If you do not see the file "ExportAccounts.zip" shown in the image below, you need to execute the command "Export Accounts to iTunes" which can be found at "Pass2word" -> "Setting" -> "Data Management";
      
    • 5. Then choose the file "ExportAccounts.zip" and click button "Save to". A window will pop up and ask the location to save the file. For instance, you can choose "Documents" as the storage destination as below;
      
    • 6. After saved the file "ExportAccounts.zip" to "Documents", disconnect your current device and connect your another device to your computer and repeat step 3~4;
      
    • 7. Click button "Add..." to chose the same file "ExportAccounts.zip" you just saved in the "Documents". After choose the file, you shall see "ExportAccounts.zip" listed on right side under app "Pass2word";
      
    • 8. Last step is to execute the command "Import Accounts from iTunes" which can be found at "Pass2word" -> "Setting" -> "Data Management".
    
    For more information about "iTune File Sharing", please refer to this document: https://support.apple.com/kb/ht4094.
    
    Here are the steps for transferring accounts data between devices using Email:
    
    
    • 1. Select "Export Accounts Without Images" or "Export Accounts With Images" which can be found at "Setting" -> "Data Management" in "Pass2word" on your device;
      
    • 2. An email will be created with the Accounts data as an attachment, send it to an email address which you can view on the device where you want to import the Accounts;
    • 3. Open the email on your destination device:
      
    • 4. Tap the attachment and select "Open in Pass2word":
      
    • 5. "Pass2word" will ask for confirmation after step 4:
      
    • 6. Select "Yes" and that's it!
      

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